The ordering process
1/4 Shopping cart
The 'Add to cart' link on the product page will place the product in your shopping cart. At the top right corner of the screen, you can see the quantities of each product in the shopping cart. You can view the detailed contents of your shopping cart by clicking on the purple arrow. The names, prices, quantities and total sum of products in your shopping cart are displayed on the shopping cart page. You can change the quantities of products in your shopping cart by entering the desired quantity in the product's box and clicking on the 'Update' button. You can empty your shopping cart by clicking on 'Empty cart'.
Once you are satisfied with the contents of your shopping cart, click on the 'Proceed to check-out' or 'Continue to shop' button.
Page 2/4 Your contact information
You must enter your name and address at minimum on this page. We will also require an e-mail address to send your order confirmation to. You can also subscribe to our electronic newsletter on this page. Once you are happy with your order and contact information, review the Webstore's delivery terms and accept them. By clicking on the 'Continue' button, you can proceed to check the accuracy of your order and contact details.
Page 3/4 Order confirmation
This page displays the products you are about to order, delivery charges, the total amount of the invoice and the contact details you have provided. If there is something to correct in the information, click on the 'Back' button. You will pay for the products and delivery charges when you confirm your order. Once you are happy with your order, proceed to pay for it by clicking on the button (Paytrail Oyj) at the bottom right corner of the screen. You will be directed to the website of Paytrail Oyj to make the payment.
Note! Remember to return to the Webstore after paying for your order, in order to ensure that your payment is registered. A return link on the payment form (e.g. "Return to vendor's website") will return you to the Webstore from the payment service.
Methods of payment
Products and their postage are paid in conjunction with the order. The following methods of payment are available for the users of the webstore: Nordea, Osuuspankki, Sampo, Tapiola, Aktia, Nooa, Paikallisosuuspankit, Säästöpankit, Handelsbanken, S-Pankki, Ålandsbanken and credit cards. Online payments are made by using the website of Paytrail Oyj.
Payments by Visa, Visa Electron or MasterCard
If you would like to pay by Visa, Visa Electron or MasterCard, the Mint of Finland Ltd will act solely as the marketer of the respective products and services and will provide the products to the buyer. All complaints and claims for compensation will be handled by Paytrail Oyj.
With regard to payments made by Visa, Visa Electron or MasterCard, Paytrail Oyj acts as the merchant of the product and the trade transaction takes place between the customer and Paytrail Oyj. The seller is liable to meet all the responsibilities related to the trade. Paytrail Oyj is also the recipient of the payment.
Paytrail Oyj (2122839-7) provides the financial and payment service for online payment in co-operation with Finnish banks and credit institutions. Paytrail buys the payment and disburses it to the seller. For the customer the service functions like a conventional online payment.
Sivu 4/4 Confirmation of payment
The 'Confirmation of payment' screen presents a summary of the order you have placed. The products you ordered, their quantities and prices, the total amount of your order including delivery charges, your order number, the contact details you provided, the selected delivery method and possible newsletter and/or advance notification subscription will be displayed on this page. We will also send your order confirmation to the e-mail address you provided. If you have not received an order confirmation on the same day you placed your order, please contact the Mint of Finland's customer service.